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Rivershop Menswear - UKs shopping centre for mens designer fashion.
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Returns & Refunds

Returning your order is simple and we give you up to 14 days to return your product. Just simply follow our returns procedure below for either a full refund or an exchange of your item.

1) Notify us that you wish to return your order within 7 working days days of delivery date

2) Once we authorise your return, we give you an additional 7 days for the product to be returned

3) All items must be returned to us in a resaleable condition and you have a duty to take reasonable care of the goods whilst in your possession. Your return must be free from stains, marks or any stench.

4) When returning your order, you must include your order reference number and a note confirming if you'd like a refund or an exchange


For returns, please contact us at:

sales@rivershop.co.uk

And quote your order reference number. We will reply back to you as soon as possible with your returns authorisation and instructions on returns. We will refund the full amount including original P&P costs. Please be advised that you will responsible for return P&P charges unless with have made an error with your order, in which case we'll advise you on your returns.